We only list media for sale that passes these tests.All other items we use our best judgment and research as to their quality, functions, authenticity and condition using the same resources available to any consumer. All discs that are NOT factory sealed are first visually inspected by us, and should there appear to be any physical issues with the disc (deep scratches/scuffs), we run it through a computer based surface scanner to ensure it can be read from front to back, or it may be resurfaced and retested. If software requires a serial key, we try and ensure that the key is valid or usable first. If we find any parts to be missing, we will make a note it in the description, and if those missing pieces render the game unplayable, we will note that we are selling the game FOR PARTS/AS-IS.Software / Video Games / CD/ DVD sales are final. When an item cannot be completely tested, such as a remote control or a modem tied to a specific vendor that we do not have access to, we still test for “Out-of-the-box” functionality such as making sure they power on, the buttons respond, testable functions work, noises are made, etc!Board games / Puzzles - In the case of open games or jigsaw puzzles, we refrain from selling those which we cannot verify that all parts are presents. What follows are some general guidelines for our testing and verification procedures for any item that is not new or factory sealed: Computers / Electronics – Items such as remote controls, modems, routers, clocks, phones, CD players, electronic toys, things with batteries, things that plug into a wall, etc., are tested prior to listing whenever possible. It is never our intent to mislead or misinform a customer, and we are always happy to work with you to help resolve any issues that may arise or slip our notice!Our Product Testing PolicyWe source our products from many different places, but we take all our sales seriously and try to provide only quality, working products. Our goal is to find great homes for great items, where they can find a purpose. Sales are final for any items marked AS-IS or FOR PARTS. This item is new, sealed and exactly as pictured.Thank you for your business. All items ship from Las Vegas, NV and depending on the delivery address, we will use a faster shipping method whenever possible if the costs are the same.International DeliveryWe ship to other countries through the eBay Global Shipping Program.Return PolicyWe will gladly offer a refund for any reason within 14 days of receipt. You are purchasingone (1)Cafe International by Rio Grande Games. "Economy Shipping" usually refers to FedEx SmartPost delivery. This is the German boxed version but printed English instructions are also included!Shipping is $9.99HandlingWe ship all orders within 1-2 business days of payment.
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